Privacy Policy

Personal Information We Collect

The personal information we collect depends on how you interact with Solo Adventure Mom and our Services.

Contact Information

We may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address, when applicable

Order and Transaction Information

When you purchase or download a product, we may collect information including:

• Products purchased or downloaded
• Order number and order history
• Items viewed or added to your cart
• Billing information
• Payment status and transaction details
• Information necessary to fulfill and deliver your digital products

Payment information is generally processed through Shopify and/or third-party payment processors. Solo Adventure Mom does not directly store your complete credit or debit card number.

Email and Marketing Information

If you subscribe to our newsletter, request a free travel resource, download a freebie, participate in a promotion, make a purchase, or otherwise choose to receive marketing communications from us, we may collect information including:

• Your name
• Email address
• Subscription status and preferences
• Email engagement, such as opens and clicks
• Website activity associated with your profile
• Shopping and purchase activity
• Other marketing engagement information

We use Mailchimp to provide certain email marketing, audience management, segmentation, website tracking, and marketing automation services.

Digital Product and Download Information

Because Solo Adventure Mom sells and distributes digital products, we and our digital-product delivery providers may process information necessary to deliver and protect those products.

Depending on the provider and features being used, this information may include:

• Name and email address
• Shopify customer identifier
• Order number
• Products or product variants purchased
• Download activity
• Date and time of downloads
• IP address
• Browser or device information
• Information used to enforce download limits or prevent fraud, misuse, or unauthorized distribution

Communications

If you contact us through our website, email, messaging tools, social media, or another communication method, we may collect the information you voluntarily provide.

This may include customer-service inquiries, product questions, feedback, partnership or brand-collaboration inquiries, and other correspondence.

Website and Device Information

When you visit Solo Adventure Mom, we and our service providers may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location derived from your IP address
• Pages and collections viewed
• Products viewed
• Searches performed
• Links clicked
• Products added to or removed from your cart
• Cart activity
• Checkout activity
• Purchase activity
• Referring website or source
• Date and time of visits
• Other information about how you interact with our website

This information may be collected through cookies, pixels, tags, and similar technologies.

How We Collect Personal Information

We may collect personal information:

How We Use Personal Information

Providing Products and Services

We may use your information to:

• Process and fulfill purchases
• Deliver digital products
• Provide free downloads and resources
• Maintain order records
• Manage customer accounts, where applicable
• Provide customer support
• Respond to questions
• Prevent unauthorized use or distribution of digital products
• Otherwise provide the Services you request

Improving Solo Adventure Mom

We may use information to understand how visitors use our website, content, and products; identify which travel resources are useful to our audience; improve existing products; develop new resources; troubleshoot technical issues; and improve the overall customer experience.

Email Marketing

If you subscribe or otherwise provide the consent required by applicable law, we may send you communications about:

• Solo mom and family travel
• Destination guides
• Packing tips and checklists
• Trip-planning resources
• New digital products
• Promotions and discounts
• Free resources
• Blog content
• Solo Adventure Mom news and updates

We currently use Mailchimp to provide email marketing and related functionality.

You can unsubscribe from promotional emails at any time by using the unsubscribe link provided in those communications.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications relating to purchases, digital-product delivery, customer service, or your account.

Mailchimp, Website Tracking & Marketing Data

Solo Adventure Mom uses Mailchimp for email marketing, audience management, marketing automation, ecommerce integration, and website tracking.

Our Shopify store currently uses the Mailchimp Site Tracking Pixel.

The Mailchimp Site Tracking Pixel may collect information about how visitors interact with Solo Adventure Mom, including events such as:

• Page views
• Product views
• Searches
• Products added to or removed from a cart
• Cart views
• Checkout activity
• Completed purchases
• Other ecommerce interactions

The pixel may initially associate browsing activity with an anonymous visitor identifier stored through a first-party cookie.

If you later provide your email address or are otherwise identified as a Mailchimp contact, certain previous and future browsing or shopping activity may be associated with your Mailchimp contact profile.

We may use this information to:

• Understand how customers use our website
• Measure marketing performance
• Create audience segments
• Personalize marketing communications
• Send relevant product or travel-resource recommendations
• Create marketing automations
• Follow up regarding shopping activity where permitted by law
• Improve our products, content, and marketing

Cookies, Pixels & Similar Technologies

Solo Adventure Mom and our service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Operate our website
• Maintain shopping-cart functionality
• Remember preferences
• Process purchases
• Deliver digital products
• Measure website traffic
• Understand browsing and shopping behavior
• Measure email and marketing performance
• Improve content and products
• Personalize certain communications and experiences
• Prevent fraud and misuse

Some technologies are necessary for the website to function. Others, including certain marketing or tracking technologies, may require your permission depending on your location and applicable law.

Where required, we provide privacy or cookie controls that allow you to manage applicable preferences.

Disabling certain technologies may affect website functionality.

Shopify

Solo Adventure Mom is hosted and powered by Shopify.

Shopify processes personal information when you visit our website, interact with our store, create an account where available, make a purchase, or otherwise use Shopify-powered functionality.

Information processed through our Services may be transmitted to Shopify and other service providers located in the United States, Canada, or other countries.

We may use Shopify features that process information about interactions with our store, Shopify, and potentially other Shopify merchants to provide ecommerce functionality, analytics, fraud prevention, personalization, marketing, advertising, and other services.

Depending on where you live and applicable law, certain processing may constitute a “sale,” “sharing,” or use of personal information for targeted advertising.

For more information about Shopify's processing practices and privacy choices, please review Shopify's Consumer Privacy Policy .

Digital Product Delivery Providers

Solo Adventure Mom uses third-party applications to facilitate the delivery and management of digital products.

Fileflare

Fileflare may be used to host, manage, protect, and deliver digital downloads purchased or requested through Solo Adventure Mom.

When Fileflare is used to fulfill a digital order, it may process customer and order information necessary to provide the service, including information such as:

• Name and email address
• Shopify customer identifier
• Order information
• Products purchased
• Download activity
• IP address
• Browser and device information

Fileflare may maintain download records to provide download restrictions, prevent fraud or unauthorized distribution, and help resolve delivery disputes or chargebacks.

Certain optional Fileflare features may process additional information if enabled.

Filemonk

Filemonk may also be used to manage or deliver digital products.

When Filemonk is used to fulfill a digital order, it may process information on our behalf such as:

• Customer name and email address
• Order-linked identifiers
• Digital products purchased
• Product entitlements
• Delivery and download events
• Technical information such as IP addresses or device identifiers
• Information used to enforce download restrictions or prevent abuse

Filemonk acts as a service provider or processor of merchant customer information when providing these services on our behalf.

The specific digital-product delivery provider used may vary depending on the product and our current store configuration.

Other Shopify Applications & Messaging Services

Solo Adventure Mom may use additional Shopify applications and Shopify functionality to operate our store, provide digital products, and communicate with customers.

This includes digital-product and messaging functionality.

These services may process personal information as reasonably necessary to provide their intended functionality.

We periodically review the applications connected to our store and may update this Privacy Policy when our technology or business practices change.

How We Disclose Personal Information

We may disclose personal information to companies that help us operate Solo Adventure Mom.

These may include:

• Shopify
• Mailchimp
• Fileflare
• Filemonk
• Payment processors
• Ecommerce and website providers
• Digital-product delivery providers
• Email and communications providers
• Analytics and marketing providers
• Security and fraud-prevention providers
• Cloud-hosting and technical service providers
• Professional advisers such as attorneys, accountants, or insurers

We may also disclose personal information:

When required by law, including in response to valid legal process, subpoenas, court orders, or government requests.

To protect rights and safety, including to investigate fraud, security threats, violations of our policies, or potentially unlawful activity.

In connection with a business transaction, such as a merger, acquisition, restructuring, financing, sale, or transfer of some or all of Solo Adventure Mom's business or assets.

At your direction or with your consent, when you authorize a disclosure.

Affiliate Links & Third-Party Websites

Solo Adventure Mom may contain links to third-party websites, travel providers, retailers, attractions, accommodations, booking platforms, products, or other resources.

Some links may be affiliate links. This means Solo Adventure Mom may earn a commission if you click an affiliate link and make a qualifying purchase or booking, at no additional cost to you.

When you follow a link to a third-party website, that company's privacy policy and terms govern its collection and use of information.

Solo Adventure Mom does not control and is not responsible for the privacy, security, content, availability, or practices of third-party websites.

Affiliate relationships, sponsorships, gifted experiences, and other material relationships will be disclosed where required.

Social Media

Solo Adventure Mom maintains a presence on third-party social media platforms.

If you follow, message, tag, mention, comment on, share, or otherwise interact with Solo Adventure Mom through a social media platform, that platform may collect and process information according to its own privacy policies and terms.

Information you choose to post publicly may be visible to other users.

Free Resources & Email Opt-Ins

Solo Adventure Mom may offer free packing checklists, travel resources, planners, downloads, guides, and other content in exchange for information such as your name or email address.

When applicable, a signup form will indicate whether requesting a resource also subscribes you to marketing communications.

We obtain consent where required by applicable law.

You may unsubscribe from promotional communications at any time.

Children's Privacy

Solo Adventure Mom creates family-travel content and resources for parents, but our website, store, digital products, email list, and Services are intended for adults.

Our Services are not directed toward children, and we do not knowingly collect personal information directly from children under age 13 or any higher minimum age required by applicable law.

Parents and guardians should avoid submitting unnecessary identifying information about their children through our website.

If you believe a child has provided personal information to Solo Adventure Mom without appropriate authorization, please contact us so we can review the matter and take appropriate action.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online service, website, storage system, or method of electronic transmission can be guaranteed to be completely secure.

Please avoid sending highly sensitive or confidential information through unsecured communications.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

• Provide products and Services
• Maintain purchase and transaction records
• Deliver digital products
• Manage email subscriptions
• Provide customer support
• Comply with tax, accounting, and legal obligations
• Resolve disputes
• Prevent fraud
• Protect our digital products
• Enforce our agreements

Retention periods may vary depending on the nature of the information, the service provider involved, and applicable legal requirements.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain a portable copy of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain sales of personal information
• Opt out of certain sharing of personal information
• Opt out of targeted advertising
• Appeal certain decisions regarding a privacy request
• Receive equal service and treatment when exercising applicable privacy rights

These rights may be subject to limitations or exceptions under applicable law.

We may need to verify your identity before processing certain requests.

Where permitted by law, an authorized agent may submit certain privacy requests on your behalf. We may request documentation necessary to verify the agent's authority.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights.

Depending on where you live and whether an applicable privacy law applies to Solo Adventure Mom, those rights may include access, correction, deletion, portability, and the ability to opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing.

Where required by applicable law and supported by our website platform, we may recognize browser-based opt-out preference signals such as Global Privacy Control.

We will not discriminate against you for exercising privacy rights provided by applicable law.

International Visitors

Solo Adventure Mom is based in the United States.

If you access our Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States, Canada, or other countries where Shopify or our service providers operate.

Where required by applicable law, appropriate safeguards or transfer mechanisms may be used.

Residents of the European Economic Area, United Kingdom, Switzerland, and certain other jurisdictions may have additional rights under applicable data-protection laws.

Do Not Sell or Share / Targeted Advertising Choices

Depending on where you live, you may have the right to direct us not to sell or share certain personal information or use it for targeted advertising.

Where applicable, Solo Adventure Mom provides privacy controls or an opt-out mechanism through our website that allows eligible visitors to exercise applicable privacy choices.

We may also recognize qualifying browser-based opt-out preference signals, including Global Privacy Control, where required by applicable law and supported by our technology.

Your decision to exercise an applicable privacy right will not result in unlawful discrimination against you.

Email Choices

You may unsubscribe from Solo Adventure Mom promotional emails at any time by selecting the unsubscribe link included in those communications.

After unsubscribing, you may still receive transactional or service-related communications when necessary, such as:

• Order confirmations
• Digital-product delivery messages
• Purchase-related notices
• Customer-service responses
• Account or security communications

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, products, technology, service providers, business practices, or applicable laws.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

Where required by applicable law, we may provide additional notice regarding material changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

Depending on where you live, you may also have the right to contact or lodge a complaint with the applicable privacy or data-protection authority.